Start with a blank piece of paper/white board or even use a blank wall list all your thoughts and ideas, encourage other members of staff to add to the list, leave it up for a week before you do anything else with it.
Once you have got all your ideas down, organise it by activity, immediate and future plans, create a working document which you can add to.
Make it measureable and realistic. e.g. Increase visitors to the site by 10%
Identify your personal and business strengths and weaknesses.
Set deadlines for when you want to reach your targets
Create a budget for each area of your activity
Make it happen.
Many thanks for finding the time to explain the terminlogy to the noobs!
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